Privacy Policy

Effective Date: 1/23/25
Last Updated: 4/23/25

Effective Date: 1/23/2025
Last Updated: 4/23/2025

Nexella.io ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services (the “Services”).

By using Nexella.io, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

A. Information You Provide:

  • Personal Information: Name, email address, phone number, billing address, and payment details.

  • Business Information: Company name, website, business goals, service preferences.

B. Information We Collect Automatically:

  • IP address, browser type, device identifiers, pages visited, and usage behavior through cookies and analytics tools (e.g., Google Analytics).

C. Payment Information:

All payments are processed securely by Stripe. We do not store your credit card information on our servers. View Stripe’s privacy policy here.

2. How We Use Your Information

We use your information to:

  • Provide and manage our Services

  • Communicate with you (support, updates, billing)

  • Improve our offerings and customer experience

  • Send marketing emails (you may opt out anytime)

  • Ensure security and detect fraud

3. Sharing Your Information

We do not sell your personal information.

We may share your data with:

  • Service Providers: Such as Stripe, CRM systems, or analytics platforms used to run our business

  • Legal Authorities: If required by law, court order, or in response to legal processes

  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Your Privacy Rights

A. CCPA (California Residents):

You have the right to:

  • Know what personal data we collect and how we use it

  • Request deletion of your data

  • Opt-out of data sharing (we don’t sell your data, but still offer the option)

To make a request, contact us at [Insert Contact Email].

B. General Rights:

  • Update or correct your data

  • Opt-out of marketing emails

  • Request access or deletion of your personal information

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

6. Security

We implement appropriate security measures (SSL, access controls, secure data storage) to protect your information. However, no system is 100% secure.

7. Cookies & Tracking

We use cookies to enhance your experience, track usage, and improve our website. You can adjust cookie settings in your browser preferences.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies individually.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date. Continued use of our Services indicates acceptance of the revised policy.

11. Contact Us

For any privacy-related questions or requests, contact:
Nexella.io
Email: info@nexella.io
Website: https://www.nexella.io

We may revise these Terms from time to time. Changes will be posted on our website. Continued use of our Services implies acceptance of any updated Terms.